Shipping policy
SHIPPING POLICY
At Lenix, we're dedicated to getting your order to you quickly and with care.
Processing time
- All orders are processed within 3–5 business days.
- Orders placed after 11:00 AM on Saturday are processed starting the following Monday.
Delivery time
- Once your order ships, standard delivery typically takes 7–10 business days.
- Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or weather.
Shipping rates
- Free standard shipping on every US order.
- Optional Priority Protected Shipping is available at checkout for $4.97.
Tracking
You'll receive a tracking number by email as soon as your order ships. We ship with trusted carriers, including USPS, UPS, FedEx and DHL.
Shipping issues
If your order arrives with missing or incorrect items, please contact us within 72 hours of delivery so we can help.
Returns
See our Refund Policy for return details.
Questions
Contact us anytime at support@shoplenix.com.